Terms & Conditions

By accepting terms & conditions, you as are hereby agrees with the following conditions:

  • User has read and agrees to how we deliver
  • User has read and agrees to Refund & Cancellation Policy
  • Products once sold, shall never be returned under any circumstances
  • Products once packed, shall never be altered or exchanged with other items in any circumstance.
  • We use Industry Packaging Standards to ship goods. Consumer is eligible to claim any damage to goods during transit provided concrete evidence of damage. Consumer is requested to make an un-boxing video of packet/carton you receive so that you can claim any damage. No damage shall be entertained in the lack of such evidences.
  • Delivery fee varies and calculated basis the total weight (including packaging) of the order and zone of the destination. Gaurashtra holds the right to change delivery fee at any time without any prior information
  • Transportation cost may not match with the actual transportation tariff. The difference depends on weight of the packing material and distance. It may be lesser or higher than the actual amount charged. In either case, difference of amount will neither be charged nor refunded.
  • Additional transportation charges will be levied to get back the same order if it returns from the correct billing address
  • Gaurashtra holds all the right to change the cancellation policy, refund policy and terms & conditions at any time without any prior notification
  • All special requests like delivery time, details change etc. are required to be submitted by the customer within 8 hours of placing the order. After that, no such request shall be entertained and customer will be responsible if order returns to the origin.
  • In case of overseas delivery, before ordering customer is requested to check with their local custom regulations whether products are allowed to import in their respective country. Gaurashtra shall not be responsible if the items purchased are being seized by respective custom department in the destination or origin country. In this case, Gaurashtra will not be liable to pay any sort of refund.
  • Gaurashtra will not initiate refund to customers under any circumstance in case the order is lost during transit by carrier or Airline in origin and destination country.
  • Customer agrees that the products purchased from Gaurashtra will be for personal use only and products will not be used for any commercial use.

Your acceptance of these terms and conditions below:

By using the Gaurashtra Android & iOS Mobile App or Website, you signify your acceptance of the terms and conditions mentioned above. If you do not agree to the terms and conditions above, then we humbly request you to not use the Gaurashtra Android & iOS App or Gaurashtra Website. Your continued use of Gaurashtra website or Gaurashtra Android & iOS Mobile App following the posting of changes to this policy will be deemed your acceptance of these terms and conditions.