Enterprises (referred to as “We” or “Our” or “Us”) is a sole proprietorship
which provides various technology related services/platforms under the brand
using the website/mobile application of Gaurashtra or any other platform/tool
developed by Gaurashtra Enterprises. You agree to be bound by the terms
described herein. Using or accessing of Gaurashtra’s website/mobile
application/platform/tool will be considered as a deemed acceptance of this
name/website https://www.gaurashtra.com, Gaurashtra’s mobile application and
any of the platform/tool developed by Gaurashtra Enterprises from time to time.
conditions of use between Gaurashtra Enterprises and its merchants and
users/customers. The website, mobile application and platforms/tools developed
by Gaurashtra are individually referred to as the “Platform”.
Platform(s) inter-alia facilitates more comfortable form of e-commerce in
relation to sale of various products (referred to as “Services”).
would be made available to such persons who have agreed to become user of the
Platform (referred to as “You” or “Your” or “Yourself” or “User”, which term
shall also include persons who are accessing the Platform merely as visitors or
who undertakes any of the Service) in accordance with the Platform’s terms of
use as may be formulated by Gaurashtra Enterprises from time to time (referred
implemented reasonable security practices and procedures that are commensurate
with the information assets being protected and with the nature of our
business. While we try our best to provide security that is commensurate with
the industry standards, however because of the inherent vulnerabilities of the
internet, we cannot ensure or warrant complete security of all information that
is being transmitted to Us.
purpose of providing the Services and for other purposes identified in this
of the Users. We are committed to protecting the Personal Information (as
defined below) of the Users and take all reasonable precautions for maintaining
confidentiality of the User’s Personal Information.
Policy has been designed and developed to help You to understand the following:
a) The type
of Personal Information (including Sensitive Personal Data or Information) that
we collect from the Users;
purpose of collection, means and modes of usage of such Personal Information by
c) How and
to whom, Gaurashtra Enterprises will disclose such information;
d) How Gaurashtra
Enterprises will protect the Personal Information including Sensitive Personal
Data or Information that is collected from the Users; and
e) How Users
may access and/or modify their Personal Information.
Information/Sensitive Personal Data:
any information that relates to the User, which, either directly or indirectly,
is capable of identifying the person concerned.
Personal Data or Information” means personal information of a User relating to password;
financial information such as bank account or credit card or debit card or
other payment instrument details; physical, physiological and mental health
condition; sexual orientation; medical records and history; biometric
information; any detail relating to the above as provided to or received by the
Company for processing or storage. However, any data/information that is freely
available or accessible in public domain or furnished under the Right to
Information Act, 2005 or any other law shall not qualify as Sensitive Personal
Data or Information or Personal Information.
of Personal Information collected by Gaurashtra Enterprises:
our Services, we may collect the following categories of Personal Information
from the Users:
(including country and pincode);
• Mobile Number;
chosen by the user;
• Any of the
aforesaid information pertaining to the customer/buyer of the User; and
• All other
personally identifiable information/details as the User may share from time to
time (including personally identifiable information/details of the
customer/buyer of the User).
collectively referred to as “User Information”.
We may also
keep records of telephone calls received and made for making inquiries, orders,
or other purposes for the purpose of administration of services.
We may also
receive and/or hold information about the User’s Internet Protocol (IP) address
of each User's computer (or the proxy server a User used to access the World
Wide Web), User's computer/mobile/tablet operating system and type of web
browser, the User is using as well as
the name of User's ISP. The Platform may use temporary cookies to store certain
data (that is not Sensitive Personal Data or Information) that is used by Us
for the technical administration of the Platform, research and development, and
for User administration. In addition,
• We do not
knowingly collect Personal Information from children; and
• We may in
future include other optional requests for information from the User including
through User surveys or survey calls in order to help Us customize the Platform
to deliver personalized information to the User and for other purposes as
mentioned herein. Such information may also be collected during
surveys/contests conducted by Us. Any such additional Personal Information will
for which We may use the Information:
retain User Information only to the extent it is necessary to provide one or
more Services. By providing your information, you consent to the collection,
sharing, disclosure and usage of the information in accordance with this
business and/or regulatory purposes including but not limited for the following
Registration of the User on the Platform;
Processing the User’s orders/requests and provision of various Services;
timely/periodical updates to the User and its customers;
Completing transactions with Users effectively and billing for the
administration and customization of Platform;
that the Platform content is presented to the Users in an effective manner;
of personalized information and target advertisements to the User;
Improvement of Services, features and functionality of the Platform;
and development and for User administration (including conducting user
purposes of research, analysis, business intelligence, reporting and
improvement/development/advancement of Gaurashtra Enterprises, Platform and/or
with requests, enquiries, complaints or disputes and other customer care
related activities including those arising out of the Users’ request of the
Services and all other general administrative and business purposes;
Use to the Users;
n) To comply
with applicable legal requirements and our various policies/terms.
and Transfer of User’s Personal Information:
We may need
to disclose/transfer User’s Personal Information to the following third
Government and judicial institutions/authorities, to the extent required:
a) Under the
laws, rules, and regulations and/or under orders of any relevant judicial or
protect and defend the rights or property of Gaurashtra Enterprises;
c) To fight
fraud and credit risk;
e) When We,
in its sole discretion, deems it necessary in order to protect its rights or
the rights of others.
We may also
make all User Information accessible to its employees and data processors/third
party vendors only on a need-to-know basis. All the employees and data
processors/third party vendors, who have access to, and are associated with the
processing of User Information, are obliged to respect its confidentiality.
However, We do not disclose the information, individually labelled or
aggregated, obtained through Marketplace APIs on behalf of a User to other
users or any outside parties, unless required by the law.
identifiable information may be disclosed to third party ad servers, ad
agencies, technology vendors and research firms to serve advertisements to the
Users. The Gaurashtra Enterprises may also share its aggregate findings (not
specific information) based on information relating to the User’s internet use
to prospective, investors, strategic partners, sponsors and others in order to
help growth of Gaurashtra Enterprises.
We may also
disclose or transfer the User Information, to another third party as part of
reorganization or a sale of the assets or business of Company. Any third party
to which the Company transfers or sells its assets will have the right to
continue to use the Personal Information and/or other information that a User
provides to Us.
The links to
third-party advertisements, third party websites or any third-party electronic
communication services (referred to as “Third Party Links”) may be
provided on the Platform which are operated by third parties and are not
controlled by, or affiliated to, or associated with Gaurashtra Enterprises,
unless expressly specified on the Platform.
access any such Third-Party Links, we request You to review the concerned
practices of Third-Party Links.
Practices and Procedures:
Enterprises adopts reasonable security practices and procedures to implement
technical, operational, managerial and physical security control measures in
order to protect the Personal Information in its possession from loss, misuse, unauthorized
access, disclosure, alteration and destruction.
Enterprises takes adequate steps to ensure that the third parties to whom the
User Information may be transferred to, adopts to the reasonable level of
security practices and procedures to ensure security of such Information.
acknowledge that the Company is not responsible for any intercepted information
sent via the internet, and You hereby release Us from any and all claims
arising out of or related to the use of intercepted information in any
rights in relation to their personal information collected by Gaurashtra
information provided to Gaurashtra Enterprises by a User, including Sensitive
Personal Data or Information, is voluntary. User has the right to withdraw his/her/its
access, modify, correct and delete the Personal Information provided by them
which has been voluntarily given by the User and collected by Gaurashtra
if the User updates his/her information, Gaurashtra Enterprises may keep a copy
of the information which User originally provided to Gaurashtra Enterprises in
its archives for User documented herein. In case the User seeks to update or
correct, his/her Personal Information, the User may exercise these rights by
emailing Gaurashtra Enterprises at firstname.lastname@example.org and communicate the
change(s) for updating the records held by Gaurashtra Enterprises.
In case the
User does not provide his/her information or consent for usage of Personal
Information or subsequently withdraws his/her consent for usage of the Personal
Information so collected, Gaurashtra Enterprises reserves the right to
discontinue, in part or full, the Services/associated features and benefits for
which the said information was sought.
how long Gaurashtra Enterprises keeps the Personal Information:
Enterprises will retain your Personal Information for as long as needed to
fulfil the purpose for which it was collected and for a reasonable period
thereafter in order to comply with audit, contractual, technical and legal
requirements and/or to resolve any future disputes. We may retain aggregated or
de-identified data indefinitely or to the extent allowed by applicable law.
time. Thus, you are advised to review this page/policy periodically for any
changes. Your continued usage of the Services shall constitute your acceptance
and Grievance Redressal:
complaints, abuse or concerns with regards to content and or comment or breach
Enterprises on the address mentioned below in writing or through post
27/14, Gali No. 6, 60 ft. Road, Vishwas Nagar
Delhi - 110032