How we deliver
Ongoing updates on deliveries:
26th April 2021
Deliveries to Chhattisgarh has been stopped following the guidelines issued by the local authorities. Order received already for delivery in Chhattisgarh however not yet dispatched from our facility is likely to dispatch post lockdown is lifted. Apologies for the inconvenience,
Gaurashtra, aims to dispatch your order from our facility within one business day from the day an order is placed. Dispatch time may vary basis the place it has to be sent. For example: If an order need to be delivered to a remote or rural area where no private logistic partner is available to deliver or if an incomplete address** is provided by the user then we use Indiapost as the last available option to arrange delivery in such areas. Dispatch with Indiapost might take a little longer owing to several factors (such as system/server issues, government or public holidays) which are out of our control.
Gaurashtra depends on the 3rd party couriers to arrange deliveries every day. Therefore delivery time quoted by Gaurashtra is always tentative and not guaranteed. Transit time varies for each pincode and might get affected due to several factors which are beyond our control such as natural calamities, riots, protests and all other activities which might become an obstacle in the movement of your shipment. Pincode checker is available on all product pages right below the "Add to cart" button. Similarly, you can also get the estimated delivery time using your area pincode in the Gaurashtra Android and iOS mobile app.
Selection of the courier - Gaurashtra majorly uses FedEx, Delhivery, Shadowfax and Xpressbees to arrange deliveries every day all across India. We have a system which keeps a record of every shipment movement and delivery performance in each pincode by the respective courier. Since, the performance of each courier in every pincode is never constant therefore when a user places an order then our team uses the performance data to decide the best performing courier at the time an order is placed.
Shipping fee calculation:
Shipping fee is calculated basis your overall order weight which includes packaging stuff, carriage belts, carton box, tape etc. Shipping fee will be shown to the user before an order is completed.
**Example of an Incomplete address below:
Delivery agents are not bound to call and collect the complete delivery address. On an average, a delivery agent has 50 to 60 shipments to deliver every day. If delivery agent spends 2 minutes on each shipment then 2 hours will be spent over the phone only asking for the complete address. therefore, we humbly request all our users to mention complete address with applicable house number, street name/number, block, sector, khand, landmark along with correct pincode to help us ensure a smooth and an effortless delivery experience for you and the delivery agent.